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Trial registered on ANZCTR
Registration number
ACTRN12613001055796
Ethics application status
Approved
Date submitted
19/09/2013
Date registered
23/09/2013
Date last updated
23/09/2013
Type of registration
Retrospectively registered
Titles & IDs
Public title
Effectiveness of Patient Feedback to Improve Medical Student Consultation Skills
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Scientific title
Use of additional patient satisfaction scores to improve medical student consultation skills compared to verbal feedback as educational intervention
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Secondary ID [1]
283264
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Nil
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Universal Trial Number (UTN)
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Trial acronym
Patient Teaching Associate (PTA) Feedback Study
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
medical consultation skills
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Condition category
Condition code
Public Health
290523
290523
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0
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Health promotion/education
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
Intervention is feedback of Medical Interview Satisfaction Scale (MISS-21), a 21-item validated visit based questionnaire for measuring patient satisfaction, with usual verbal feedback after consultation episodes in patients living with chronic illnesses. The scores are given prior to the last consultation during one semester (generally about 6 consultations in total).
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Intervention code [1]
287991
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Other interventions
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Comparator / control treatment
Usual verbal feedback alone
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Control group
Active
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Outcomes
Primary outcome [1]
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Medical interview satisfaction scale
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Assessment method [1]
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Timepoint [1]
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at end of one semester
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Secondary outcome [1]
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Tutors give summative assessments using Rating Instrument of Clinical consultation Skills (RICS), a student performance assessment tool
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Assessment method [1]
304772
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Timepoint [1]
304772
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at end of one semester
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Eligibility
Key inclusion criteria
Third year medical students in their first clinical year enrolled in Monash University and Deakin University, Australia
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
nil
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Study design
Purpose of the study
Educational / counselling / training
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Allocation to intervention
Randomised controlled trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
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Masking / blinding
Blinded (masking used)
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Who is / are masked / blinded?
The people administering the treatment/s
The people assessing the outcomes
The people analysing the results/data
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Intervention assignment
Parallel
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
Efficacy
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Statistical methods / analysis
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Recruitment
Recruitment status
Recruiting
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Date of first participant enrolment
Anticipated
1/03/2013
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Actual
24/05/2013
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Date of last participant enrolment
Anticipated
6/12/2013
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Actual
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Date of last data collection
Anticipated
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Actual
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Sample size
Target
66
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Accrual to date
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Final
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Recruitment in Australia
Recruitment state(s)
VIC
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Funding & Sponsors
Funding source category [1]
288002
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University
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Name [1]
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FMNHS Learning & Teaching Research Grant Scheme (L&T RGS), Monash University
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Address [1]
288002
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Monash University
Victoria 3800
Australia
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Country [1]
288002
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Australia
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Primary sponsor type
University
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Name
Eastern Health Clinical School, Monash University and Deakin University
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Address
5 Arnold Street, Box Hill, Victoria 3128
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Country
Australia
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Secondary sponsor category [1]
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None
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Name [1]
286724
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Address [1]
286724
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Country [1]
286724
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Ethics approval
Ethics application status
Approved
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Summary
Brief summary
This study is designed to test if feedback of patient satisfaction score after consultation sessions improves clinical consultation performance among medical students. We hypothesise that 1) additional feedback of patient satisfaction scores to students improves student performance over usual feedback; and 2) the teaching model increases patient satisfaction scores in student consultation over time.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Dr Michelle Lai
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Address
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Monash University, Eastern Health Clinical School, Level 3, 5 Arnold Street, Box Hill VIC 3128
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Country
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Australia
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Phone
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+61 3 90918830
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Fax
43114
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Email
43114
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[email protected]
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Contact person for public queries
Name
43115
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Michelle Lai
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Address
43115
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Monash University, Eastern Health Clinical School, Level 3, 5 Arnold Street, Box Hill VIC 3128
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Country
43115
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Australia
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Phone
43115
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+61 3 90918830
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Fax
43115
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Email
43115
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[email protected]
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Contact person for scientific queries
Name
43116
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Michelle Lai
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Address
43116
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Monash University, Eastern Health Clinical School, Level 3, 5 Arnold Street, Box Hill VIC 3128
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Country
43116
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Australia
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Phone
43116
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+61 3 90918830
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Fax
43116
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Email
43116
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[email protected]
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No information has been provided regarding IPD availability
What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
Type
Is Peer Reviewed?
DOI
Citations or Other Details
Attachment
Plain language summary
No
both groups improved patient-rated rapport, patien...
[
More Details
]
Study results article
Yes
Lai MM, Roberts N, Mohebbi M, Martin J. A randomis...
[
More Details
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Study results article
Yes
Lai MM, Roberts N, Mohebbi M, Martin J. A randomis...
[
More Details
]
Documents added automatically
Source
Title
Year of Publication
DOI
Embase
Effectiveness of patient feedback as an educational intervention to improve medical student consultation (PTA Feedback Study): Study protocol for a randomized controlled trial.
2014
https://dx.doi.org/10.1186/1745-6215-15-361
N.B. These documents automatically identified may not have been verified by the study sponsor.
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