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Trial registered on ANZCTR
Registration number
ACTRN12614000068662
Ethics application status
Approved
Date submitted
17/12/2013
Date registered
21/01/2014
Date last updated
21/01/2014
Type of registration
Retrospectively registered
Titles & IDs
Public title
Patient safety in Public Primary Care Clinics in Malaysia
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Scientific title
A Community Trial using Multi-pronged Systems-based Interventions to Improve Medical Errors In Ministry of Health Primary Care Clinics with comparison clinics
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Secondary ID [1]
283795
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NMRR-07-770-1042
(Registered in www.nmrr.gov.my)
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Universal Trial Number (UTN)
U111111513983
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Patient Safety
290773
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Condition category
Condition code
Public Health
291136
291136
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0
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Health service research
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
The intention of developing the intervention package was to reduce or to prevent medical errors in primary care. This included diagnostic errors and management errors. The research team emphasised practicality and sustainability of the intervention package for the improvement of care in primary care setting.
The intervention package consisted of the following: training, audit process, pharmacy safe netting and materials specially designed for use during the implementation of the intervention.
The intervention package consisted of educational training, structured process change, additional review methods and patient education. The educational training was a 3-day workshop to the intervention group. Structured process changes included a clinic desktop flip chart (with rapid diagnostic and management guides), formatted paper records (new case sheet, continuation, asthma record sheet, hypertension record sheet, hypertension follow-up record), provision of peak flow meters, and carbon paper for copying prescriptions onto records. The Integrated Management of Childhood Illnesses ‘Mother’s card’, an educational pamphlet on child health to improve parents’ recognition of danger symptoms and signs in children, were given when applicable.
Prescription safety net was done to identify errors and to provide immediate feedback to prescribers. Monthly clinical audit by primary care physicians with health care providers were used for review with immediate feedback to rectify errors and monitoring and to reinforce intervention. Personnel were interviewed to provide feedback on the intervention package.
Fidelity checks on processes and the availability of materials were conducted monthly throughout the intervention. Three months after the intervention implementation, medical records were randomly sampled from 12 clinics and expert panel sessions were convened to review the medical records for errors.
The total duration of the intervention was 3 months.
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Intervention code [1]
288479
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Other interventions
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Comparator / control treatment
Current Usual practice
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Control group
Active
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Outcomes
Primary outcome [1]
291119
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Diagnostic errors: Errors deemed to have occurred when the history or physical examination did not match the problem or diagnosis stated in the medical records.
Random samples of outpatient records were selected and reviewed by trained family physicians (expert panel review).
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Assessment method [1]
291119
0
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Timepoint [1]
291119
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3 months post implementation of intervention package
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Primary outcome [2]
291240
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Management errors: Errors deemed to have occurred if there was an error in investigation, medication or in the decision making process.
Random samples of outpatient records were selected and reviewed by trained family physicians (expert panel review).
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Assessment method [2]
291240
0
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Timepoint [2]
291240
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3 months post implementation of intervention
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Secondary outcome [1]
306024
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Likelihood of errors to cause serious morbidity/mortality for both short and long term complications, as assessed for each record by a team of two expert panel reviewers.
Random samples of outpatient records were selected and reviewed by trained family physicians (expert panel review).
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Assessment method [1]
306024
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Timepoint [1]
306024
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3 months post implementation of intervention
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Secondary outcome [2]
306317
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Preventability of error: Assessed on a 6-point scale from ‘virtually no evidence for preventability’ to ‘virtually certain of evidence for preventability’.
Random samples of outpatient records were selected and reviewed by trained family physicians (expert panel review).
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Assessment method [2]
306317
0
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Timepoint [2]
306317
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3 months post implementation of intervention
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Eligibility
Key inclusion criteria
Primary care centres were selected based on the stratification criteria (geographical location: Peninsular Malaysia and Sabah/Sarawak; highest category of personnel manning the clinic: Family Medicine Specialists, Medical Officers and Assistant Medical Officers [Medical Assistants]).
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Minimum age
No limit
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
No
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Key exclusion criteria
Did not consent
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Study design
Purpose of the study
Educational / counselling / training
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
A community trial, intervention was allocated to specific clinics, and all patients/health care providers and managers at the participating clinics received the intervention
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
not applicable
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Masking / blinding
Open (masking not used)
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Who is / are masked / blinded?
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Intervention assignment
Parallel
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Other design features
A health systems research that involved multipronged interventions targetted mainly at modifying the behaviours of the health care providers and managers
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Phase
Not Applicable
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Type of endpoint/s
Safety
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Statistical methods / analysis
Proportions and confidence intervals, with pooled estimated across centres using meta analysis.
Sampling:
The participating regions were conveniently selected due to cost concern, but within each region, the intervention clinics were randomly chosen, with the corresponding control clinics selected to match the intervention clinics in terms of clinic type and general set up.
To detect the difference of 10% between 2 study groups (case and controls): P0=0.05 (5% improvement in control group) and P1=0.15 (15% improvement in intervention group) , with alpha 0.05 and power of 80%, we need a sample size of 140 in each group. With consideration of dropout rate of 10-15%, we decide to take 160 in each group .
Details of the parameters used in the calculation are below:
P0=0.05 (5% improvement)
P1=0.15 (15% improvement)
alpha= 0.05, Power= 80%
M=1 (equal sample size for 2 study groups), Ratio of 2 groups = 1:1
N1= 140 (intervention) + 10% = 154 (round up to 160)
N2= 140 (control) + 10% = 164 (round up to 160)
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Recruitment
Recruitment status
Completed
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Date of first participant enrolment
Anticipated
23/05/2008
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Actual
23/05/2008
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Date of last participant enrolment
Anticipated
30/06/2008
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Actual
30/06/2008
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Date of last data collection
Anticipated
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Actual
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Sample size
Target
1920
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Accrual to date
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Final
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Recruitment outside Australia
Country [1]
5689
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Malaysia
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State/province [1]
5689
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Funding & Sponsors
Funding source category [1]
288451
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Government body
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Name [1]
288451
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NIH Research Grant, Ministry of Health Malaysia
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Address [1]
288451
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National Institutes of Health Secretariat
Ministry of Health Malaysia,
Institute for Health management
Jalan RUmah Sakit Bangsar
50590 Kuala LUmpur
Malaysia
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Country [1]
288451
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Malaysia
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Primary sponsor type
Government body
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Name
Ministry of Health Malaysia
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Address
National Institutes of Health Secretariat
Ministry of Health Malaysia,
Institute for Health Management
Jalan RUmah Sakit Bangsar
50590 Kuala LUmpur
Malaysia
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Country
Malaysia
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Secondary sponsor category [1]
287271
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None
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Name [1]
287271
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Address [1]
287271
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Country [1]
287271
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
290323
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Medical Research & Ethics Committee, Malaysia
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Ethics committee address [1]
290323
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Medical Research & Ethics Committee, Malaysia NIH Secretariat, Institute for Health Management Jalan Rumah Sakit Bangsar' 50590 Kuala LUmpur Malaysia
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Ethics committee country [1]
290323
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Malaysia
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Date submitted for ethics approval [1]
290323
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Approval date [1]
290323
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18/06/2007
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Ethics approval number [1]
290323
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MREC MRG-07-LOI-HSR-1
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Summary
Brief summary
A controlled interventional study was conducted in 12 conveniently selected health centres. A preliminary managerial clinical audit done April 2007 had showed numerous deficiencies. Results were used to design an intervention package that emphasized sustainability, supervision and incorporation of existing systems/mechanisms. This intervention was implemented in 6 clinics from March to May 2008. Three months post intervention, medical records were randomly sampled from each clinic from May to June 2008. A second expert panel session was convened to review the medical records selected post-intervention. Medical records were retrieved and assessed. Each medical record was reviewed by two Family Medicine Specialists (expert panel review) for diagnostic and management errors.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
45086
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Prof Khoo Ee Ming
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Address
45086
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Department of Primary Care Medicine,
University of Malaya Primary Care Research Group,
Faculty of Medicine,
University of Malaya,
Jalan Lembah Pantai,
50590 Kuala Lumpur
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Country
45086
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Malaysia
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Phone
45086
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+60379581376
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Fax
45086
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+603-79577941
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Email
45086
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[email protected]
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Contact person for public queries
Name
45087
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Sondi Sararaks
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Address
45087
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Health Outcomes Research
Institute for Health Systems Research
Ministry of Health Malaysia
Suites. 55-1, 55-2, 55-4, 55-4 Setia Avenue,
No. 2 Jalan Setia Prima S U13/S
Seksyen U13 Setia Alam
40170 Shah Alam,
Selangor
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Country
45087
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Malaysia
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Phone
45087
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+603-3359 6006
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Fax
45087
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+603-3359 6015
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Email
45087
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[email protected]
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Contact person for scientific queries
Name
45088
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Khoo Ee Ming
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Address
45088
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Department of Primary Care Medicine,
University of Malaya Primary Care Research Group,
Faculty of Medicine,
University of Malaya,
Jalan Lembah Pantai,
50590 Kuala Lumpur
Malaysia
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Country
45088
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Malaysia
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Phone
45088
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+60379581376
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Fax
45088
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+603-79577941
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Email
45088
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[email protected]
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No information has been provided regarding IPD availability
What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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