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Trial registered on ANZCTR
Registration number
ACTRN12615000715572
Ethics application status
Approved
Date submitted
30/06/2015
Date registered
10/07/2015
Date last updated
30/08/2017
Type of registration
Prospectively registered
Titles & IDs
Public title
Feasibility of a telephone support service for older patients to improve quality of life after discharge from the emergency department.
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Scientific title
Volunteer-peer telephone support for older patients to improve quality of life after discharge from the emergency department - a feasibility study.
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Secondary ID [1]
286955
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Nil known
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Universal Trial Number (UTN)
U1111-1171-4018
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Trial acronym
HOspitals and patients WoRking in Unity - The HOW R U study.
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
symptoms of depression
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loneliness
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social isolation
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Condition category
Condition code
Mental Health
295663
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0
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Other mental health disorders
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Public Health
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0
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Health service research
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Mental Health
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0
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Depression
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
The intervention is a volunteer-peer telephone service that provides emotional and social support, together with social stimulation and informal guidance about strategies that might help address social isolation and loneliness.
Each telephone support session will be approximately 30 minutes, and will be delivered to participants once per week over a three month period (up to 12 telephone support calls).
The telephone support sessions will be delivered by hospital volunteers who are trained to help support patients and families during an acute hospital admission or emergency department visit. Each session will be unstructured and participant-directed, however participants will be asked to describe any changes since the previous call, the outcomes of any planned actions, and agree on new social goals. Any medical issues will be directed to the patient’s GP.
Telephone call logs will record the dates, times and length of each call, and the number of attempts required to make contact with the participant on each occasion. The content of calls made will be described using a simple template. Participant drop-outs and their reasons for doing so will also be recorded. Random audits of the telephone calls and the call logs will ensure a standard approach is being used and fidelity of the intervention.
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Intervention code [1]
292157
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Lifestyle
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Intervention code [2]
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Treatment: Other
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Comparator / control treatment
This is an uncontrolled pilot study that will examine the acceptability and feasibility of providing the volunteer-peer telephone support to the study cohort.
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Control group
Uncontrolled
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Outcomes
Primary outcome [1]
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perceived helpfulness of the peer support telephone service will be assessed by participant feedback questionnaire designed specifically for this study.
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Assessment method [1]
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Timepoint [1]
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3 months after commencement of the intervention
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Secondary outcome [1]
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mood, using the Geriatric Depression Scale - 5 item (GDS-5)
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Assessment method [1]
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Timepoint [1]
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immediately prior to, and 3 months after commencement of the intervention
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Secondary outcome [2]
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health-related quality of life, using EQ-5D-5L and EQ VAS
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Assessment method [2]
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Timepoint [2]
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immediately prior to, and 3 months after commencement of the intervention
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Secondary outcome [3]
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loneliness, using the UCLA 3 Item Loneliness Scale
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Assessment method [3]
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Timepoint [3]
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immediately prior to, and 3 months after commencement of the intervention
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Eligibility
Key inclusion criteria
Community-dwelling men and women, aged 70 years or more, who attend the Emergency Department (ED), and screen positive for symptoms of social isolation, depression and/or loneliness, with the Social Isolation Index, Geriatric Depression Scale–5 items (GDS-5) and/or UCLA 3-item Loneliness Scale
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Minimum age
70
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
No
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Key exclusion criteria
Patients triaged in ED as category 1 or 2 level of urgency, or requiring surgery; living in nursing care homes; receiving end-of life care or likely to be approaching end-of-life within 12 months using the Supportive Care and Palliative Care Indicators Tool (SPICT) criteria; with moderate to severe cognitive impairment: Montreal Cognitive Assessment <18 (MoCA); with a confirmed diagnosis of dementia or severe mental illness such as schizophrenia or psychosis; or an inability or unwillingness to communicate by telephone
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Study design
Purpose of the study
Treatment
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
Allocation is not concealed
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
This is not a randomised controlled trial
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Masking / blinding
Open (masking not used)
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Who is / are masked / blinded?
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Intervention assignment
Single group
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Other design features
this is a pragmatic uncontrolled feasibility study
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Phase
Not Applicable
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Type of endpoint/s
Efficacy
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Statistical methods / analysis
Descriptive statistics will be used, alongside thematic analysis of participants' experiences.
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Recruitment
Recruitment status
Stopped early
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Data analysis
Data analysis is complete
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Reason for early stopping/withdrawal
Participant recruitment difficulties
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Date of first participant enrolment
Anticipated
9/11/2015
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Actual
19/11/2015
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Date of last participant enrolment
Anticipated
18/11/2016
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Actual
7/07/2016
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Date of last data collection
Anticipated
31/10/2016
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Actual
5/10/2016
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Sample size
Target
50
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Accrual to date
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Final
39
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Recruitment in Australia
Recruitment state(s)
VIC
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Recruitment hospital [1]
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The Alfred - Prahran
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Recruitment hospital [2]
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Cabrini Hospital - Malvern - Malvern
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Funding & Sponsors
Funding source category [1]
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Hospital
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Name [1]
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Alfred Health
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Address [1]
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55 Commercial Road
Melbourne
Victoria 3004
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Country [1]
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Australia
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Primary sponsor type
University
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Name
Monash University
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Address
School of Public Health and Preventive Medicine
Level 6
99 Commercial Road
Melbourne
Victoria 3004
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Country
Australia
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Secondary sponsor category [1]
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Hospital
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Name [1]
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Alfred Health
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Address [1]
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55 Commercial Road
Melbourne
Victoria 3004
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Country [1]
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Australia
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Other collaborator category [1]
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Hospital
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Name [1]
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Cabrini Health
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Address [1]
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183 Wattletree Road
Malvern
Victoria 3144
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Country [1]
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Australia
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
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The Alfred Research and Ethics Unit
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Ethics committee address [1]
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55 Commercial Road Melbourne Victoria 3004
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Ethics committee country [1]
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Australia
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Date submitted for ethics approval [1]
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02/09/2015
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Approval date [1]
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07/10/2015
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Ethics approval number [1]
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432/15
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Ethics committee name [2]
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Cabrini HREC
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Ethics committee address [2]
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183 Wattletree Road Malvern Victoria 3144
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Ethics committee country [2]
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Australia
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Date submitted for ethics approval [2]
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16/10/2015
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Approval date [2]
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Ethics approval number [2]
293055
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Ethics committee name [3]
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Monash University HREC
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Ethics committee address [3]
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Monash Research Office Monash University - Clayton Campus 151 Wellington Road Clayton Victoria, 3800
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Ethics committee country [3]
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Australia
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Date submitted for ethics approval [3]
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22/10/2015
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Approval date [3]
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Ethics approval number [3]
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Summary
Brief summary
to test the feasibility and acceptability of HOW R U, an innovative volunteer-peer telephone-support intervention designed to support older vulnerable people after hospitalisation with the aim of improving their quality of life and reducing their risk of avoidable re-attendance and hospitalisation. Hypothesis: Volunteer-peer telephone-support will help reduce symptoms of social isolation, loneliness and depressive feelings, through an improvement in mood and quality of life.
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Trial website
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Trial related presentations / publications
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Public notes
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Attachments [1]
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/AnzctrAttachments/368803-Alfred 432-15 Ethics approval certificate 7-Oct-2015.pdf
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Contacts
Principal investigator
Name
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Dr Judy Lowthian
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Address
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School of Public Health and Preventive Medicine
Faculty of Medicine, Nursing and Health Sciences
Monash University
Level 6, Alfred Centre
99 Commercial Road
Melbourne
Victoria 3004
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Country
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Australia
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Phone
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+61 3 9903 0360
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Fax
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Email
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[email protected]
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Contact person for public queries
Name
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Judy Lowthian
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Address
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School of Public Health and Preventive Medicine
Faculty of Medicine, Nursing and Health Sciences
Monash University
Level 6, Alfred Centre
99 Commercial Road
Melbourne
Victoria 3004
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Country
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Australia
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Phone
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+61 3 9903 0360
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Fax
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Email
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[email protected]
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Contact person for scientific queries
Name
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Judy Lowthian
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Address
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School of Public Health and Preventive Medicine
Faculty of Medicine, Nursing and Health Sciences
Monash University
Level 6, Alfred Centre
99 Commercial Road
Melbourne
Victoria 3004
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Country
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Australia
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Phone
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+61 3 9903 0360
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Fax
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Email
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[email protected]
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No information has been provided regarding IPD availability
What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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