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Trial registered on ANZCTR

Registration number

ACTRN12618001101279

Ethics application status

Approved

Date submitted

15/03/2017

Date registered

2/07/2018

Date last updated

2/07/2018

Type of registration

Retrospectively registered

Titles & IDs

Public title

Job satisfaction among Community-Based Rehabilitation (CBR) workers in caring for disabled persons in east coast region of Peninsular Malaysia

Scientific title

Job satisfaction among Community-Based Rehabilitation (CBR) workers in caring for disabled persons in east coast region of Peninsular Malaysia

Secondary ID [1]

None

Universal Trial Number (UTN)

FRGS/2/2014/SKK07/UKM/01/1

Trial acronym

Linked study record

Health condition

Health condition(s) or problem(s) studied:

disabled person

Condition category

Condition code

Public Health

Other public health

Intervention/exposure

Study type

Observational

Patient registry

False

Target follow-up duration

Target follow-up type

Description of intervention(s) / exposure

The questionnaire on job satisfaction was distributed to all selected respondents once only for each respondents. The duration to complete the questionnaires was about 8-10 minutes.

Intervention code [1]

Not applicable

Comparator / control treatment

No control group

Control group

Uncontrolled

Outcomes

Primary outcome [1]

The overall Job Satisfaction score is classified as

Dissatisfied = score 20 - 40
Moderate = score 41 - 60
Satisfied = 61 - 100 and
No opinion = 0

Timepoint [1]

Job satisfaction questionnaire was used to assess satisfaction level of CBR workers once time only during data collection process (only based line)

Secondary outcome [1]

Factor influencing satisfaction level of CBR workers

Timepoint [1]

Data were assessed one time only as a base line data

Eligibility

Key inclusion criteria

staff of Department of Social Welfare Malaysia who were involved with CBR programme during period of study, with at least 6 months of working experience, local citizen and understand Malay and English language.

Minimum age

18 Years

Maximum age

60 Years

Sex

Both males and females

Can healthy volunteers participate?

Yes

Key exclusion criteria

Only selected CBR workers were participated in this study

Study design

Purpose

Psychosocial

Duration

Cross-sectional

Selection

Convenience sample

Timing

Retrospective

Statistical methods / analysis

Statistical Package for the Social Science (SPSS) Window version 20. Descriptive statistic was used and results were presented in mean and percentage of satisfied and dissatisfied groups. Pearson Correlation was used to test for statistically significant relationship between satisfaction score and age of the respondents, One-way ANOVA test was used to identify the relationship between satisfaction score with education level and working experience and independent t-test analysed the relationship between satisfaction scores and position of the respondents. P-value <0.05 was considered as statistically significant.

Recruitment

Recruitment status

Completed

Date of first participant enrolment

Anticipated

Actual

2/03/2015

Date of last participant enrolment

Anticipated

Actual

31/10/2016

Date of last data collection

Anticipated

Actual

30/11/2016

Sample size

Target

296

Accrual to date

Final

204

Recruitment outside Australia

Country [1]

Malaysia

State/province [1]

Pahang

Country [2]

Malaysia

State/province [2]

terengganu

Country [3]

Malaysia

State/province [3]

Kelantan

Funding & Sponsors

Funding source category [1]

Government body

Name [1]

Ministry of Education Malaysia

Address [1]

No. 2, Menara 2,
Jalan P5/6, Presint 5,
62200 Putrajaya, Malaysia

Country [1]

Malaysia

Primary sponsor type

Individual

Name

Prof. Dato'. Dr. Syed Mohamed Aljunid Syed Junid

Address

International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia

Country

Malaysia

Secondary sponsor category [1]

None

Name [1]

Address [1]

Country [1]

Ethics approval

Ethics application status

Approved

Ethics committee name [1]

University Kebangsaan Malaysia Ethic Committee

Ethics committee address [1]

UKM Medical Centre.
Faculty of Medicine.
Jalan Yaacob Latif
Bandar Tun Razak
56000 Cheras, Kuala Lumpur Malaysia.

Ethics committee country [1]

Malaysia

Date submitted for ethics approval [1]

01/10/2014

Approval date [1]

15/01/2015

Ethics approval number [1]

FF-2015-004

Summary

Brief summary

Job satisfaction influences staff retention, motivation and performance in providing services. A considerable amount of published studies has reported on the job satisfaction level of healthcare workers, but to date, very few studies focused on Community-Based Rehabilitation (CBR) workers.  
Satisfaction is one of the significant indicator to measure services provided in many sectors including healthcare providers, either primary, secondary or tertiary level. Job satisfaction is always associated with quality of care and organization performance. Also found was that job satisfaction among healthcare workers showed direct correlation between employees and patient satisfaction, prevent workers turn-over and sustainability of the services or programmes. Workers satisfaction may influence the retention rate with a particular organization and/or sustaining the services or programmes offered by the organization. The primary purpose of this study is to identify job satisfaction among Community-Based Rehabilitation (CBR) workers in Malaysia setting. 
Community-Based Rehabilitation (CBR) programme is one of the World Health Organization’s initiatives through combined efforts of various relevant parties including people with disabilities, their families, communities, government and non-government health organizations, education, vocational and social institutions as well as other services to assist disabled people in community settings. Worldwide, more than 90 countries have implemented CBR programme to cater for people with disabilities in large population including Malaysia. Malaysia had implemented the first CBR programme since 1984 in Batu Rakit, Terengganu in collaboration with the Ministry of Health Malaysia. CBR programme focuses on long-term care and acts as a training centre that prepares disabled persons to enrol in special schools, employment and consequently live in community with highest ability. The CBR centre operated from 8.00 a.m. until 2 p.m., from Monday to Friday. The activities comprised of Circle time, exercise, group activity, individual activity, music, basic religious (fardhu ain), visited staff from medical team, dental team, physiotherapist, occupational therapist, dietician and teacher for disabled children.
The prevalence of persons with disability had increased since the last two decades from approximately 10% in the 1970s to 15% in 2011, and approximately 2-4% of the world population experienced some form of disabilities. Increasing number of disabled children worldwide also contribute to the statistic of persons with disability, albeit a relatively small proportion of the statistic. Malaysia as a developing country is also concerned with this increasing number of disabled persons. In the year 2012, approximately 445,006 people with various forms of disabilities have registered with The Department of Social Welfare Malaysia (DSWM) which represents 1.5% of the country’s population. Also reported in 2007, that 0.1% out of 1.5% of country’s population were contributed from 29,289 children. This proportion of population needs long-term care and it is highlighted that job satisfaction among CBR workers is significant to be evaluated due to the scarcity to find people who are willing to work with this special population. 
Therefore, this study was conducted to explore job satisfaction level among CBR workers in giving care for disabled persons in Malaysia. An established Job Satisfaction Survey (JSS) scale was chosen as the instrument to measure the JS level among the CBR workers.

Trial website

Trial related presentations / publications

Public notes

Attachments [1]

/AnzctrAttachments/372556-FF-2015-004(1)ethic approval ukm-HALIZA.pdf (Ethics approval)

Contacts

Principal investigator

Name

Prof Syed Mohamed Aljunid Syed Junid

Address

International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia

Country

Malaysia

Phone

+60126383512

Fax

[email protected]

Contact person for public queries

Name

Haliza Hasan

Address

International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia

Country

Malaysia

Phone

+60129871404

Fax

[email protected]

Contact person for scientific queries

Name

Syed Mohamed Aljunid Syed Junid

Address

International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia

Country

Malaysia

Phone

+96597707656

Fax

[email protected]

No information has been provided regarding IPD availability

What supporting documents are/will be available?

No Supporting Document Provided

Results publications and other study-related documents

Documents added manually

No documents have been uploaded by study researchers.

Documents added automatically

Source	Title	Year of Publication	DOI
Embase	Job satisfaction among Community-Based Rehabilitation (CBR) workers in caring for disabled persons in the east coast region of Peninsular Malaysia.	2019	https://dx.doi.org/10.1186/s12889-019-6520-z

N.B. These documents automatically identified may not have been verified by the study sponsor.

Trial Review

Documents added manually

Documents added automatically