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Trial registered on ANZCTR
Registration number
ACTRN12620000636954
Ethics application status
Approved
Date submitted
27/05/2020
Date registered
29/05/2020
Date last updated
9/12/2020
Date data sharing statement initially provided
29/05/2020
Type of registration
Prospectively registered
Titles & IDs
Public title
COACHING FOR COVID-19: A Pilot Study Investigating the Effectiveness of Coaching on Psychological Outcomes in Hospital-Based Senior Doctors
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Scientific title
COACHING FOR COVID-19: A Pilot Study Investigating the Effectiveness of Coaching on Psychological Outcomes in Hospital-Based Senior Doctors
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Secondary ID [1]
301363
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None
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Universal Trial Number (UTN)
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Psychological distress
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Wellbeing
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Condition category
Condition code
Mental Health
315676
315676
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0
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Depression
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Mental Health
315677
315677
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0
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Anxiety
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Mental Health
315678
315678
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0
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Other mental health disorders
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
Coaching will be undertaken via the Zoom video platform and will be scheduled to suit participants’ commitments and workloads. Zoom coaching sessions will be conducted using a password protected online connection. Participants will book their appointments through Capstan Partner’s online booking system. Coaching will be available from 0730 to 1900 Monday to Thursday and 0730 to 1700 on Fridays. Weekend sessions will be available on request. Allocation of participants to coaches will be based on participant and coach availability. In most circumstances it is expected that the schedules of multiple coaches will match with participants, and coaches will be randomly allocated. Within ten days of participants and coaches being assigned, coaches will contact participants to conduct a half-hour introductory meeting to focus on creating the relationship, building rapport, and responding to any questions from participants.
The professional coaches administering the program are screened and selected against stringent criteria for appropriate accredited coach-specific training, have many years of coaching experience, knowledge of professional services and/or experience coaching in the healthcare industry, and agree to adhere to the coaching community’s International Coach Federation Code of Ethics.The International Coaching Federation is the leading global organisation dedicated to advancing the coaching profession by setting high standards, providing independent certification and building a worldwide network of trained coaching professionals.
The first coaching session will be a 1-hour session to begin the process of reflection, goal setting, and solution-focussed thinking. Participants will then have five 30-minute sessions at three-week intervals with their coach. Participants will be given the option of completing non-mandatory guided reflections between coaching sessions that will be sent via email. These reflections will ask participants to reflect on their previous coaching session and any insights they gained, and ask them to think about what they would like to explore in their next session. The reflections may be used to guide the coaching sessions and will not be collected for analysis. Coaching sessions will be unscripted, and participants will self-direct the coaching session themes. Coaches will be required to record the themes participants explore in a predetermined rubric, including COVID-19 related issues.
It is likely the coaching session will generally be structured as follows:
a. Debrief, actions the participants have taken, supporting progress and accountability
b. Planning and goal setting
c. Designing sustainable actions
d. Optimising accountability to next steps
e. Conclusion and wrap-up
Coaches will demonstrate active listening, powerful questioning, direct communication skills, and develop the participants self-awareness to facilitate learning, behaviour change, and meaningful outcomes. Coaches and participants will receive each other’s name, work contact email and mobile phone number.
Regular audits to ensure coaching programs are being conducted to meet project timelines and outcomes, are to be documented, communicated, tracked and followed-up in real time by the project team. Coaches are required to attend two group coaching supervision meetings at one-third and two-thirds of the way through the program.
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Intervention code [1]
317678
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Treatment: Other
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Intervention code [2]
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Lifestyle
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Intervention code [3]
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Behaviour
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Comparator / control treatment
No control group
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Control group
Uncontrolled
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Outcomes
Primary outcome [1]
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Psychological distress, as measured by the 21-item Depression Anxiety Stress Scale (DASS-21), in a cohort of Senior Doctors at Liverpool Hospital through the implementation of a one-on-one virtual coaching program during the COVID-19 pandemic.
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Assessment method [1]
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Timepoint [1]
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Baseline, 1-week post program (primary timepoint), and 3-months post program
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Secondary outcome [1]
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Well-being in senior doctors as measured by the WHO-5
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Assessment method [1]
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Timepoint [1]
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Baseline, 1-week post program, and 3-months post program
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Secondary outcome [2]
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Flourishing as measured by the Flourishing scale (Diener et al., 2010).
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Assessment method [2]
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Timepoint [2]
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Baseline, 1-week post program, and 3-months post program
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Secondary outcome [3]
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Solution-focused thinking as measured by the Solution-focused inventory (Grant et al., 2012)
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Assessment method [3]
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Timepoint [3]
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Baseline, 1-week post program, and 3-months post program
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Secondary outcome [4]
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Work performance in senior doctor as measured by presenteeism (WHO-HPQ).
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Assessment method [4]
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Timepoint [4]
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Baseline, 1-week post program, and 3-months post program
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Secondary outcome [5]
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Work performance in senior doctor as measured by a two-item absenteeism measure that asks participants to identify the number of sick day they have taken in the last 28 days, and the number of those sick days that were due to mental health or emotional problems.
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Assessment method [5]
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Timepoint [5]
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Baseline, 1-week post program, and 3-months post program
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Secondary outcome [6]
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Work performance in senior doctor as measured by a previously used two item scale on medical error (Shanafelt et al., 2010).
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Assessment method [6]
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Timepoint [6]
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Baseline, 1-week post program, and 3-months post program
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Secondary outcome [7]
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Acceptability and feasibility (composite outcome) of administering a coaching program during the COVID-19 pandemic as measured by a study-specific questionnaire .
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Assessment method [7]
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Timepoint [7]
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1-week post program.
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Eligibility
Key inclusion criteria
To be eligible for inclusion:
- Doctors must be Staff Specialists or Visiting Medical Officers employed at a minimum of 0.4 FTE, and/or a Head of Department at participating hospitals
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
Staff ineligible for inclusion:
- Junior Medical Officers and other health employees
- General practitioners
- Doctors not employed by the participating hospital
- Doctors employed less than 0.4 FTE at the participating hospital
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Study design
Purpose of the study
Treatment
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
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Masking / blinding
Open (masking not used)
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Who is / are masked / blinded?
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Intervention assignment
Single group
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
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Statistical methods / analysis
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Recruitment
Recruitment status
Recruiting
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Date of first participant enrolment
Anticipated
23/07/2020
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Actual
23/07/2020
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Date of last participant enrolment
Anticipated
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Actual
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Date of last data collection
Anticipated
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Actual
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Sample size
Target
35
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Accrual to date
29
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Final
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Recruitment in Australia
Recruitment state(s)
NSW
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Recruitment hospital [1]
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Liverpool Hospital - Liverpool
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Recruitment hospital [2]
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Campbelltown Hospital - Campbelltown
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Recruitment postcode(s) [1]
32239
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2170 - Liverpool
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Recruitment postcode(s) [2]
32240
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2560 - Campbelltown
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Funding & Sponsors
Funding source category [1]
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Hospital
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Name [1]
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Liverpool Hospital
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Address [1]
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Liverpool Hospital
Corner of Elizabeth and Goulburn Streets
LIVERPOOL NSW 2170
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Country [1]
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Australia
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Primary sponsor type
Government body
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Name
South Western Sydney Local Health District
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Address
Locked Bag 7103 Liverpool BC NSW 1871
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Country
Australia
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Secondary sponsor category [1]
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None
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Name [1]
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n/a
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Address [1]
306243
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n/a
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Country [1]
306243
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
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South Western Sydney Local Health District HREC
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Ethics committee address [1]
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Locked Bag 7103 Liverpool BC NSW 1871
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Ethics committee country [1]
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Australia
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Date submitted for ethics approval [1]
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25/05/2020
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Approval date [1]
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10/07/2020
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Ethics approval number [1]
306075
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Summary
Brief summary
Over the last decade there has been increasing recognition of psychological distress experienced by doctors (Mata, Ramos et al. 2015, Zhou, Carder et al. 2017). Emerging evidence suggests that increasing numbers of doctors find it difficult to manage the demands of their roles alongside their personal lives, which can potentially negatively impact on the quality of patient care they provide (Blue 2013, Dawson 2014). At a time where the world is facing the unprecedented global challenge of the COVID-19 pandemic, the issue of psychological distress among our medical staff is of great importance. Research surveying healthcare workers from areas most affected by the COVID-19 pandemic, such as China, show results suggesting that around 50% report some symptoms of poor mental health, including depression and anxiety (Lai, Ma et al. 2020).
Doctors play a leadership role in system responses, supporting teams, and adapting ways of providing care for patients. A recent review in JAMA highlighted the importance of supporting medical staff with 5 simple requests: “hear me, protect me, prepare me, support me, and care for me” (Shanafelt, Ripp et al. 2020). A critical part of this support is to provide a safe space for staff to reflect, learn, and find solutions to their issues. This can be achieved using the positive psychology approach of professional coaching. One study has evaluated an individualised coaching program in a sample of physicians, demonstrating significant improvements in emotional exhaustion, burnout, quality of life, and resilience (Dyrbye, Shanafelt et al. 2019).
The aim of this study is to reduce psychological distress and improve positive psychological outcomes in Senior Doctors at Liverpool Hospital during the COVID-19 pandemic.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Dr Sarah Dalton
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Address
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Capstan Partners
4/62A Aubin St Neutral Bay NSW 2089
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Country
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Australia
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Phone
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+61 400374747
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Fax
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Email
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[email protected]
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Contact person for public queries
Name
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Ms Rita Holland
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Address
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Capstan Partners
4/62A Aubin St Neutral Bay NSW 2089
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Country
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Australia
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Phone
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+61 413599009
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Fax
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Email
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[email protected]
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Contact person for scientific queries
Name
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A/Prof Samuel Harvey
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Address
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Black Dog Institute
Hospital Road
Randwick NSW 2031
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Country
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Australia
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Phone
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+61 02 9382 4517
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Fax
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Email
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[email protected]
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Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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