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Trial registered on ANZCTR
Registration number
ACTRN12621000865819
Ethics application status
Approved
Date submitted
10/05/2021
Date registered
5/07/2021
Date last updated
5/07/2021
Date data sharing statement initially provided
5/07/2021
Date results provided
5/07/2021
Type of registration
Retrospectively registered
Titles & IDs
Public title
The effect of emotional expression in a digital human and gender on psychological and physiological outcomes in healthy adults
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Scientific title
The effect of emotional expression in a digital human and gender on psychological and physiological outcomes in healthy adults
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Secondary ID [1]
303976
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None
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Universal Trial Number (UTN)
U1111-1266-9704
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Loneliness
321590
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Stress
321591
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Condition category
Condition code
Mental Health
319331
319331
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0
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Other mental health disorders
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
Participants were block-randomised by gender to interact with one of six versions of a digital human that varied in terms of their face type (no face/ neutral face/ emotional face) and voice type (neutral voice/ emotional voice):
1. No face, neutral voice
2. No face, emotional voice
3. Neutral face, neutral voice
4. Neutral face, emotional voice
5. Emotional face, neutral voice
6. Emotional face, emotional voice
A digital human is a type of embodied conversational agent with a humanlike embodiment and animation (based on a real human), that includes artificial intelligence for emotional intelligence (e.g., classifiers of emotional expression in a users face). The digital human in this study was a mixed race, young adult female based on a real person that used a finite state conversation engine (i.e., pre-programmed language) and responded through speech using pre-recorded voice clips from the human model.
The interaction involved completing the Relationship Closeness Induction Task (RCIT; Sedikides et al., 1999) with the digital human. The RCIT is a structured conversation task that involves reciprocal self-disclosure in response to 28 questions which gradually increase in intimacy (e.g., from "what is your name?" to "describe the last time you felt lonely"). The participant took turns at asking and answering personal questions from the RCIT with a digital human. The RCIT has been shown to reliably induce a moderate sense of closeness between human strangers in experimental psychology research, and it has been associated with improvements in wound healing (Robinson et al., 2013).
The intervention took place on a laptop computer in a private clinic room with a researcher available (PhD student) in another room to seek help from if needed. Participants completed one 15-minute digital human interaction as part of a 60-minute appointment at the University of Auckland Clinical Research Centre. Audiovisual data were recorded while participants interacted with the digital human which was transcribed and analysed. This data indicated that all participants completed the interaction. The digital human was designed and built specifically for this study and is not readily available to the public.
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Intervention code [1]
320285
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Behaviour
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Intervention code [2]
320927
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Treatment: Devices
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Comparator / control treatment
For the purposes of this form, the comparator condition is:
1. No face, neutral voice
This involves interacting with a voice-only black screen that uses a neutral intonation (i..e, no emotional expression in the voice).
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Control group
Active
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Outcomes
Primary outcome [1]
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Loneliness (100mm visual analogue scale)
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Assessment method [1]
327200
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Timepoint [1]
327200
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T1: Baseline
T2: Immediately post-intervention completion (primary endpoint).
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Secondary outcome [1]
394167
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Closeness (RCIT closeness scale; Sedikides et al., 1999)
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Assessment method [1]
394167
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Timepoint [1]
394167
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T2: Immediately post-intervention completion.
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Secondary outcome [2]
394168
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Stress (100mm visual analogue scale)
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Assessment method [2]
394168
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Timepoint [2]
394168
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T1: Baseline
T2: Immediately post-intervention completion.
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Secondary outcome [3]
394169
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Social support (100mm visual analogue scale)
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Assessment method [3]
394169
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Timepoint [3]
394169
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T1: Baseline
T2: Immediately post-intervention completion.
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Secondary outcome [4]
394170
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Caring perceptions scale (Brave, Nass, & Hutchinson, 2005)
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Assessment method [4]
394170
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Timepoint [4]
394170
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T2: Immediately post-intervention completion.
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Secondary outcome [5]
394172
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Emotional content in participant language during the interaction (Linguistic Inquiry and Word Count Software [LIWC], Pennebaker et al., 2015)
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Assessment method [5]
394172
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Timepoint [5]
394172
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During conversation
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Secondary outcome [6]
394173
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Heart rate (average; Empatica E4 device)
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Assessment method [6]
394173
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Timepoint [6]
394173
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During interaction
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Secondary outcome [7]
394174
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Electrodermal activity (average; Empatica E4 device)
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Assessment method [7]
394174
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Timepoint [7]
394174
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During interaction
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Secondary outcome [8]
394176
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Skin temperature (average; Empatica E4 device)
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Assessment method [8]
394176
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Timepoint [8]
394176
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During interaction
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Secondary outcome [9]
394179
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Reasons for feeling or not feeling closeness towards the digital human (open-ended, written qualitative question)
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Assessment method [9]
394179
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Timepoint [9]
394179
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T2: Immediately post-intervention completion.
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Secondary outcome [10]
394181
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Reasons for feeling or not feeling willing to seek emotional support from the digital human in future (open-ended, written qualitative question)
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Assessment method [10]
394181
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Timepoint [10]
394181
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T2: Immediately post-intervention completion.
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Eligibility
Key inclusion criteria
Adults aged 18 years or older with English fluency.
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
None
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Study design
Purpose of the study
Treatment
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Allocation to intervention
Randomised controlled trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
Block-randomisation of participants by gender was conducted by a member of the research team who was not involved in data collection. Allocations were concealed from the researcher involved in data collection in opaque envelopes. The researcher remained blinded to the participant's allocation until opening the envelope immediately prior to starting the appropriate computer program for the participant. Although the participant was de-blinded to their condition upon starting their interaction, they remained unaware of what the digital humans in the other experimental conditions were like.
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
A randomisation table was generated using Research Randomizer software that block-randomised participants by gender. This randomisation was performed by a member of the research team who did not interface with participants.
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Masking / blinding
Blinded (masking used)
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Who is / are masked / blinded?
The people receiving the treatment/s
The people administering the treatment/s
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Intervention assignment
Parallel
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
Efficacy
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Statistical methods / analysis
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Recruitment
Recruitment status
Completed
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Date of first participant enrolment
Anticipated
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Actual
20/02/2019
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Date of last participant enrolment
Anticipated
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Actual
24/07/2019
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Date of last data collection
Anticipated
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Actual
24/07/2019
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Sample size
Target
198
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Accrual to date
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Final
198
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Recruitment outside Australia
Country [1]
23683
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New Zealand
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State/province [1]
23683
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Auckland
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Funding & Sponsors
Funding source category [1]
308357
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University
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Name [1]
308357
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The University of Auckland
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Address [1]
308357
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Department of Psychological Medicine
The University of Auckland School of Medicine
Private Bag 92019
Auckland 1142
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Country [1]
308357
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New Zealand
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Funding source category [2]
308567
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Commercial sector/Industry
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Name [2]
308567
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Soul Machines Ltd
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Address [2]
308567
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Soul Machines Ltd
106 Customs Street West
Auckland CBD
Auckland 1010
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Country [2]
308567
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New Zealand
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Primary sponsor type
University
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Name
The University of Auckland
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Address
Department of Psychological Medicine
The University of Auckland School of Medicine
Private Bag 92019
Auckland 1142
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Country
New Zealand
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Secondary sponsor category [1]
309177
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Commercial sector/Industry
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Name [1]
309177
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Soul Machines Ltd
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Address [1]
309177
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Soul Machines Ltd
106 Customs Street West
Auckland CBD
Auckland 1142
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Country [1]
309177
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New Zealand
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
308328
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The University of Auckland Human Participants Ethics Committee (UAHPEC)
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Ethics committee address [1]
308328
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The University of Auckland Human Participants Ethics Committee The University of Auckland Research Office Private Bag 92019, Auckland 1142
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Ethics committee country [1]
308328
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New Zealand
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Date submitted for ethics approval [1]
308328
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18/10/2018
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Approval date [1]
308328
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01/11/2018
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Ethics approval number [1]
308328
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022191
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Summary
Brief summary
This study investigates whether emotional expression in a digital human during a mutual self-disclosure conversation influences psychological and physiological outcomes in healthy adults. Participants were 198 adults aged 18 years or older with English fluency. Participants were block-randomized by gender to one of six conditions in which the digital human's design varied in terms of emotional expression and whether a face was present or not (i.e., neutral/ emotional voice; no/ neutral/ emotional face). Participants engaged in a 15-minute mutual self-disclosure conversation with the digital human (called the Relationship Closeness Induction Task; Sedikides et al., 1999) as part of one one-hour appointment at the University of Auckland Clinical Research Centre. As part of the appointment, participants also completed a baseline and follow-up questionnaire on demographic and psychological variables. Participants wore an Empatica E4 sensor watch that collects heart rate, electrodermal activity, and skin temperature data during their interaction with the digital human. Participants were provided with a $20 shopping voucher as compensation for their time. It is anticipated that an emotionally expressive digital human would be associated with greater closeness and improved psychological and physiological outcomes in females. It is anticipated that males will report greater closeness and improved outcomes with a neutral face and neutral voice digital human.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Prof Elizabeth Broadbent
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Address
110322
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Department of Psychological Medicine
The University of Auckland School of Medicine
Faculty of Medical and Health Sciences
The University of Auckland
Private Bag 92019, Auckland, 1142
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Country
110322
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New Zealand
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Phone
110322
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+64 93737599
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Fax
110322
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Email
110322
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[email protected]
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Contact person for public queries
Name
110323
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Elizabeth Broadbent
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Address
110323
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Department of Psychological Medicine
The University of Auckland School of Medicine
Faculty of Medical and Health Sciences
The University of Auckland
Private Bag 92019, Auckland, 1142
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Country
110323
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New Zealand
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Phone
110323
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+64 93737599
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Fax
110323
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Email
110323
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[email protected]
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Contact person for scientific queries
Name
110324
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Elizabeth Broadbent
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Address
110324
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Department of Psychological Medicine
The University of Auckland School of Medicine
Faculty of Medical and Health Sciences
The University of Auckland
Private Bag 92019, Auckland, 1142
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Country
110324
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New Zealand
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Phone
110324
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+64 93737599
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Fax
110324
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Email
110324
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[email protected]
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Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
Neither ethics board approval nor informed consent from participants were obtained to share participant data publicly.
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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