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Trial registered on ANZCTR
Registration number
ACTRN12622001489785p
Ethics application status
Submitted, not yet approved
Date submitted
8/11/2022
Date registered
29/11/2022
Date last updated
29/11/2022
Date data sharing statement initially provided
29/11/2022
Type of registration
Prospectively registered
Titles & IDs
Public title
Occupational Therapy Home Visiting service via virtual care
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Scientific title
Does virtual delivery of an Occupational Therapy Home Visiting Service provide a non-inferior alternative to face-to-face delivery of the same service? A case control study
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Secondary ID [1]
308025
0
None
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Universal Trial Number (UTN)
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Falls related injuries
327705
0
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Cognitive impairment
328204
0
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Fractures
328205
0
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Delirium
328206
0
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Pressure injuries
328207
0
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Hospital acquired functional decline
328208
0
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Condition category
Condition code
Physical Medicine / Rehabilitation
324785
324785
0
0
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Occupational therapy
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Public Health
325257
325257
0
0
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Health service research
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Injuries and Accidents
325258
325258
0
0
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Other injuries and accidents
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
Our approach is pragmatic and aims to integrate and measure the impact of virtual care in home visiting. We are yet to identify if virtual care delivers the same clinical outcomes for patients and the health system in the area of home visiting. For example, do patients receiving virtual care require the same number of intervention sessions to achieve the same clinical outcomes? We will determine:
• “when,” “how,” and “how much” care should be delivered virtually
• Differentiate between care journeys (based on patient diagnosis, referral reason, etc.)
• Design a holistic care model in which virtual and face-to-face care complement one another.
• Fine-tune the virtual experience to meet consumer expectations and drive satisfaction.
• Understand the cost implications for service provision and future resource implications.
This study aims to determine whether delivery of an occupational therapy home visiting service using a virtual care model reduces therapy time while being non-inferior to a traditional face-to-face model of care in regard to adverse events and is supported by patient satisfaction. A non-inferiority model will be utilised as we are interested in whether the new treatment (virtual care) is “not worse” than the existing treatment (face-to-face home visit delivery).
To reduce risk to patients and staff during the global pandemic, virtual care use was introduced into standard practice in early 2022. A hybrid model of virtual care includes a mixture of virtual care and face-to-face services, which is likely to be sustainable in future clinical practice. The majority of services are provided virtually (i.e. initial, cognitive and functional assessments, equipment education and set up, patient and carer education), with face-to-face utilised only if necessary (i.e. due to a patient’s inability to use virtual care, lack of patient ability or family support to set up equipment, clinical need, etc.). Therapists utilise Health Direct Video Call videoconferencing platform. There is no formal training required with resources available on the hospital intranet website as required.
All patients receive an initial risk screening introductory telephone call which will be completed within 5 days of referral and last approximately 30 minutes. This is followed by further appointments consisting of virtual care assessment (i.e. initial, functional or cognitive assessments) and intervention (i.e. patient and carer education, equipment setup) either via telephone or video (dependent on factors such as a patient’s needs, equipment availability, family support, patient’s preference, etc.) lasting approximately 60 minutes. Frequency of follow-up appointments will be determined on a case-by-case basis. If care is required post the 4-6 week follow up period it will be provided but not included in the results.
Two researchers will purposively case match participants by age and diagnosis from the occupational therapy department clinical database for patients that have received virtual care compared to a face-to-face home visiting service. Data extracted from the clinical database will include: date of referral, source of referral, type of assessment and intervention provided, mode of service delivery and reasons for escalation to a face-to-face home visit (if a case patient). The database also provides information on any encountered issues with virtual care such as technical or safety issues.
The Functional Independence Measure, Clinical Frailty Scale and Charlson Comorbidity Index will be used to describe patient function. Other covariates, such as sociodemographic data, diagnosis, comorbidities and referral reason will be obtained from medical records.
A subset of patients will be approached on the telephone or by mail post receiving a virtual care home visiting service to survey their satisfaction (Telehealth Usability Questionnaire). Purposive sampling strategy will be employed to recruit participants as researchers will select those participants who have received a virtual care home visit within two months to ensure patient recall.
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Intervention code [1]
324506
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Treatment: Other
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Comparator / control treatment
Control patients will receive care consisting of one telephone call to arrange a home visiting time, followed by a face-to-face home visit. These patients may have then received one further follow-up telephone call only with no other virtual care service. Patients will have received care between 1 January 2020 - 31 December 2021 where this process was utilised as standard practice.
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Control group
Historical
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Outcomes
Primary outcome [1]
332640
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Total therapy time from home visiting referral to discharge (including travel time). This will be extracted from Allied Health Statistics (AHS). Patients are discharged when the referral reason has been addressed and the patients have met therapy goals (approximately 4-6 weeks).
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Assessment method [1]
332640
0
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Timepoint [1]
332640
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From time of referral to service discharge (approximately 4-6 weeks)
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Secondary outcome [1]
414175
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Number of patient adverse events consisting of falls, pressure injuries or incidence of delirium, hospital representations and admissions for patients receiving virtual care compared to face-to-face care. This information will be sourced from WebPAS and iSoft which are WA Health department IT systems as well as the occupational therapy department home visiting services database.
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Assessment method [1]
414175
0
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Timepoint [1]
414175
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From time of referral to service discharge (approximately 4-6 weeks).
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Secondary outcome [2]
414176
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Number of occupational therapy contacts will be recorded from AHS
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Assessment method [2]
414176
0
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Timepoint [2]
414176
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From time of referral to discharge from services (approximately 4-6 weeks)
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Secondary outcome [3]
414177
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Number of services delivered consisting of home modifications, equipment, training, rehabilitation provided, etc. This information will be gathered from the occupational therapy department home visiting service database.
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Assessment method [3]
414177
0
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Timepoint [3]
414177
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From time of referral to service discharge (approximately 4-6 weeks).
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Secondary outcome [4]
414178
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Data on the number of days taken to complete home assessments from referral which will be gathered from the occupational therapy department home visiting database.
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Assessment method [4]
414178
0
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Timepoint [4]
414178
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From time of referral to home assessment completed.
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Secondary outcome [5]
414179
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Number of safety incidents or technical issues encountered while using virtual care and if this resulted in a face-to-face visit. This information will be provided in the occupational therapy department home visiting database.
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Assessment method [5]
414179
0
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Timepoint [5]
414179
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From time of referral to service discharge (approximately 4-6 weeks).
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Secondary outcome [6]
414180
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Patient satisfaction using the Telehealth Usability Questionnaire
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Assessment method [6]
414180
0
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Timepoint [6]
414180
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To be completed at service discharge.
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Secondary outcome [7]
414181
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Billing costs (from institutional billing records) associated with therapy provision and any patient adverse events resulting in healthcare use.
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Assessment method [7]
414181
0
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Timepoint [7]
414181
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Calculated at service discharge.
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Secondary outcome [8]
415858
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Number of scheduled appointments will be gathered from WebPAS and iSoft
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Assessment method [8]
415858
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Timepoint [8]
415858
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From time of referral to discharge from services (approximately 4-6 weeks)
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Secondary outcome [9]
415859
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Number of ‘did not attends’ (DNA) will be gathered via WebPAS and iSoft
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Assessment method [9]
415859
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Timepoint [9]
415859
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From time of referral to discharge from services (approximately 4-6 weeks)
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Eligibility
Key inclusion criteria
Any patient recorded in the clinical home visiting database who has received an occupational therapy home assessment and intervention consisting of two or more occasions of service.
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
No
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Key exclusion criteria
For the subset of patients to be surveyed regarding their telehealth experience, patients unable to provide consent to participate in the research i.e. diagnosed cognitive impairment (dementia), moderate to severe cognitive impairment, or recent (within the last week) hospital discharge following delirium or a psychosis will not be included. Additionally, these patients will have received a virtual care home visit within the last two months reducing bias with patient recall when completing the survey.
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Study design
Purpose of the study
Treatment
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
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Masking / blinding
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Who is / are masked / blinded?
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Intervention assignment
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
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Statistical methods / analysis
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Recruitment
Recruitment status
Not yet recruiting
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Date of first participant enrolment
Anticipated
5/12/2022
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Actual
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Date of last participant enrolment
Anticipated
4/12/2023
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Actual
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Date of last data collection
Anticipated
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Actual
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Sample size
Target
528
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Accrual to date
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Final
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Recruitment in Australia
Recruitment state(s)
WA
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Funding & Sponsors
Funding source category [1]
312289
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Hospital
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Name [1]
312289
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Sir Charles Gairdner Osborne Park Healthcare Group
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Address [1]
312289
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Sir Charles Gairdner Hospital
Ground floor
E block
Sir Charles Gairdner Hospital
Hospital Avenue
Nedlands, WA, 6009
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Country [1]
312289
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Australia
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Primary sponsor type
Individual
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Name
Dr Kristie Harper
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Address
Occupational Therapy Department
G Block
Lower Ground Floor
Sir Charles Gairdner Hospital
Hospital Avenue
Nedlands, WA, 6009
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Country
Australia
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Secondary sponsor category [1]
313831
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Individual
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Name [1]
313831
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Toni Heinemann
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Address [1]
313831
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Osborne Park Hospital
Occupational Therapy Department
F Block
Osborne Place
Stirling, WA, 6021
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Country [1]
313831
0
Australia
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Ethics approval
Ethics application status
Submitted, not yet approved
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Ethics committee name [1]
311658
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Sir Charles Gairdner and Osborne Park Healthcare Group Human Research Ethics Committee
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Ethics committee address [1]
311658
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Sir Charles Gairdner Hospital Department of Research Level 2, A Block Hospital Avenue Nedlands, WA, 6009
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Ethics committee country [1]
311658
0
Australia
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Date submitted for ethics approval [1]
311658
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09/09/2022
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Approval date [1]
311658
0
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Ethics approval number [1]
311658
0
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Summary
Brief summary
Occupational therapists conduct home assessments to establish patient safety at home and provide rehabilitation to support hospital discharge and prevent readmissions. Assessment requires visual observation of the home environment. This requires significant engagement with the patient and often a carer. In 2021, over 6000 home assessments were completed across Sir Charles Gairdner Osborne Park Healthcare Group (SCGOPHCG), with staff spending over 1,650 days per year completing home assessments at a cost of over $700,000. Virtual care has been introduced to undertake home assessments and has great potential for providing a non-inferior and cost-effective service. Some small studies have demonstrated that home assessments delivered via virtual care are feasible at assessing the home environment for risks, providing rehabilitation and potentially reducing hospital length of stay. This study will implement an occupational therapy home visiting service using virtual care to reduce therapy time. It is hypothesised that this model will be non-inferior to the traditional face-to-face model of care in regard to adverse events and patient satisfaction.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
121886
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Mrs Toni HEINEMANN
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Address
121886
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Osborne Park Hospital
Occupational Therapy Department
F Block
Osborne Place
Stirling, WA 6021
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Country
121886
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Australia
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Phone
121886
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+61 8 6457 8475
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Fax
121886
0
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Email
121886
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[email protected]
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Contact person for public queries
Name
121887
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Toni HEINEMANN
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Address
121887
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Osborne Park Hospital
Occupational Therapy Department
F Block
Osborne Place
Stirling, WA 6021
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Country
121887
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Australia
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Phone
121887
0
+61 8 6457 8475
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Fax
121887
0
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Email
121887
0
[email protected]
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Contact person for scientific queries
Name
121888
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Kristie Harper
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Address
121888
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Occupational Therapy Department
G Block
Lower Ground Floor
Sir Charles Gairdner Hospital
Hospital Avenue
Nedland, WA, 6009
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Country
121888
0
Australia
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Phone
121888
0
+61 8 64572855
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Fax
121888
0
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Email
121888
0
[email protected]
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Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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